Blog categorized as Resources

A key goal of customer experience is to inspire and maintain lasting customer relationships.

Everyone involved in your business plays a role in the overall customer experience. As a business owner, it’s important to care about designing a consistent, positive, and valuable experience for your custom...

It’s no secret that good communication is everything in the workplace.

Without strong communication, your business can lose direction, momentum, productivity, and alignment with expectations. So that’s why we are here to explain the concept of over-communicating for clarity and why this helps you be...

Do you work for your business or does your business work for you? 

I think all business owners and entrepreneurs could benefit from answering this question.

If life were to catch you off guard, or perhaps if you wanted to take a couple days or months away from the business would it continue to th...

Partner marketing is a marketing strategy involving the strategic collaboration of two businesses, or between a business and an individual that has a solid personal brand, in which both work to accomplish mutual goals together.

Benefits of a Marketing Partnership

• Increased brand awareness 
• Improv...

It’s common knowledge that social media has transformed the way in which the world operates, and the business world is no different. Social media has been growing rapidly for almost 2 decades, and it doesn’t seem to be slowing down.

Social media platforms are not only a way to keep up with friends, f...

The atmosphere of collaboration and teambuilding can feel uncertain and ambiguous at times, causing it to be overwhelming and challenging for many people. Which is part of why the discomfort of collaboration can unfortunately lead many people to avoid it all together. Luckily there’s a solution.

Ther...

When evaluating collaborative environments, we see that if we are able to combine the right people, with the right skills and values, and the time to build trust and communication, teams can accomplish truly incredible things.

Collaboration is a hot topic, and is hugely important to the success of so...

It’s a common misconception that being more busy often equals more success. Humans have a natural inclination to compete. Which is partially how the modern hustle and grind culture was born. 

Hustle and grind have taken over the way in which we work, and it’s still a hot topic whether or not tha...

When I think of business, I often think of the relationships that are built along the way.

Now, we all have had experiences with good and bad relationships and this absolutely applies to business too.

A+B= AB is like a relationship. 

You don’t get A+B=C, because two people are still two whole peop...

When thinking about starting a business, there are a lot of questions that need to be answered. We tend to overthink about what to do first, then procrastinate what to do next, and worry about what to do last in order to climb the mountain of success all the way to the top.

Starting a business is a l...

The idea of setting out on a new adventure is exhilarating but sometimes a little sickening.

Starting a business is quite an adventure and one that has no shortage of obstacles. This means that getting your business from an idea, to launch, to an actual operational business can be a roller coaster ri...

One word that has been used a lot in 2020 was “unprecedented”, which last year absolutely was in many ways. 

Presented with a once-in-a-lifetime pandemic, intense social division, expansive economic strain, and a deep desire for change, it’s safe to say that we are all eager to move on towards a...

As a corporation in the United States within the State of Oklahoma we are required to abide by federal laws and state laws, and we have no problem doing this. Its part of being good members of our community.  There are many departments and agencies that we report to and who check in on us. We j...

This month's theme is customer service.

Job definition:
Interact with customers to provide information in response to inquiries about products and services and to handle and resolve complaints.

Sample of reported job titles: Account Manager, Account Representative, Call Center Representative, Client ...

Sales has been our focus for August.

Daniel Pink's book called "To Sell Is Human" challenges the old stereotypes of the sales person to declare we are all in sales; "Non-sales selling -- persuading, convincing and influencing others to give up something they've got in exchange for wha...

Our theme for August here at Project 3810 is Sales. What is sales? What does it mean? What does it look like? Why do I need a sales strategy? How is sales different from a brand strategy or marketing strategy? Are you in sales denial?

Love it! So many questions!

First off, for those true sales folks...

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